Last updated: November 4, 2026
This Privacy Policy explains how Love Dog Things ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from lovedogthings.com (the "Site").
Device information. When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect information about the pages and products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We collect this using:
Order information. When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address and phone number. Payments are processed securely by Shopify and our payment providers; we do not store your full card details.
Newsletter and reviews. If you sign up for our newsletter, we collect your email address. If you leave a review, we collect your name, review text and any photos you choose to share.
We use order information to fulfil your order (including processing payment, arranging shipping and sending order confirmations and tracking updates), to communicate with you, to screen orders for potential risk or fraud and, where you have agreed, to send you news and offers about our products.
We use device information to help screen for fraud, to improve and optimize the Site (for example by understanding how customers browse and shop), and to measure and improve our marketing and advertising, including showing you relevant ads on other websites.
We share your information only with service providers that help us run our business:
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to protect our rights. We do not sell your personal information.
We use your information to show you advertising we believe may interest you. You can opt out of targeted advertising here:
You can unsubscribe from our emails at any time using the link at the bottom of any email.
We do not change our data collection practices when we receive a Do Not Track signal from your browser.
You may ask to access, correct or delete the personal information we hold about you by emailing support@lovedogthings.com. If you live in Europe or another region with similar laws, you have these rights under applicable law, and we process your information to fulfil our contract with you or for our legitimate business interests described above. Your information may be transferred to and stored in the United States.
When you place an order, we keep your order information for our records unless and until you ask us to delete it, except where we are required to keep it by law.
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. The date at the top shows when it was last updated.
For questions about our privacy practices, or to make a request or complaint, email us at support@lovedogthings.com or write to us at: