FAQ

Currently we ship only to the 48 contiguous states in the USA. Shipping costs will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Love Dog Thing products are made-to-order. Depending on the processing time for each item, one or more of your orders may ship separately in multiple packages. Please review the outlined order process times below and add an additional 5-7 business days (standard) for shipping within the United States. Total production and shipment time is estimated to be between 1 to 2 weeks, depending on the item and season. Please keep this in mind when buying timely gifts. *Peak Seasonal Months: Valentines Day - February 14th St Patrick's Day - March 17th Easter - End of March Mother's Day - May around the 3rd weekend Father's Day - June around the 3rd weekend 4th of July - July 4th Halloween - October 31st Thanksgiving - November 25th Christmas/New Years December 25th & January 1st During off-peak months orders are processed within 3-6 business days on average and ready for shipping. During peak seasonal months, orders are processed within 9-12 business days on average and ready for shipping.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at support@lovedogthings.com and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.